eParcel vs MyPost Business for Shopify stores
Short answer
MyPost Business suits most smaller Shopify stores: it's free to join with no minimum volume. An eParcel Contract is aimed at businesses sending more than 2,000 domestic parcels a year, with rates negotiated with Australia Post. Consider asking for a quote once you're consistently sending 150 to 200 orders a month.
Both accounts send parcels through Australia Post, but they’re built for different sizes of business. The right choice mostly comes down to how many parcels you send.
We make an app for MyPost Business only, so we have a stake here. The account details below come from Australia Post’s published comparison, checked on 9 November 2026. Its terms can change, so confirm the details with Australia Post before you commit.
The main differences
| MyPost Business | eParcel Contract | |
|---|---|---|
| Best suited to | Up to about 2,000 parcels a year, or roughly 170 a month | More than 2,000 domestic parcels a year |
| Joining | Free, no contract and no minimum volume | Contract, subject to approval |
| Pricing | Discounts in five bands based on your spend | Rates negotiated on your annual volume |
| Savings quoted | Up to 40% domestic and 35% international | Depends on your contract |
| Pickups | Drop off, or book a pickup for a charge | Free regular scheduled pickups |
| Multi-parcel consignments | Single parcel per consignment | Supported |
| Returns | Basic returns handling | Four returns options, including printer-less returns at selected Post Offices |
| Integrations | Shopify and 20+ shipping platforms | 130+ ecommerce partners and a suite of APIs |
| Support | Self-service and general support | Tailored support and account management |
When MyPost Business is the better choice
- You’re sending fewer than about 170 parcels a month
- Your volume is seasonal or still growing
- You don’t want a contract
- You’re happy to drop parcels off or book the occasional pickup
Australia Post’s comparison describes MyPost Business labels as one order at a time. That’s the MyPost Business website itself. A bulk label app can create a batch of labels from Shopify using the same account.
When to look at an eParcel Contract
Australia Post suggests assessing a switch once you consistently send 150 to 200 or more orders a month. Other signs include:
- Dispatch is getting slower as volume grows
- Your team spends more and more time on manual fulfilment
- Returns volumes are high
- Shipping costs are squeezing your margins
Regular pickups can also be worth a lot once post office runs start taking up someone’s day.
How to compare the cost
Headline discounts won’t tell you what you’d really pay, so use your own numbers:
- Export three months of MyPost Business orders.
- Work out your average cost by parcel weight and destination.
- Ask Australia Post for an eParcel quote using that same parcel mix.
- Add the value of free pickups and subtract any extra cost of changing software.
What changes in Shopify
The account you choose decides which apps will work. An eParcel Contract needs an app that supports it.
If you move to eParcel, All In One Australia Post Ship won’t be able to follow you, because it only connects to MyPost Business. On their App Store listings, SellerDash, PluginHive and EZLabel’s eParcel plan say they support eParcel. Our app comparison has the details.
What about StarTrack?
StarTrack is a separate contract, which Australia Post lists for businesses spending $20,000 or more a year on parcel shipping. Ask about it in the same conversation if your spend is at that level.
Common questions
Is eParcel always cheaper than MyPost Business?
Not automatically. eParcel rates are negotiated, while MyPost Business savings depend on your spend. Compare a real quote against what you paid per parcel over the past few months.
Can I print labels in bulk on MyPost Business?
Yes, with a Shopify app. Australia Post's comparison describes MyPost Business labels as one order at a time, but apps that connect to MyPost Business can create a whole batch together.
Does All In One Australia Post Ship work with eParcel?
No. It only connects to MyPost Business. If you move to an eParcel Contract, you'll need an app that supports eParcel.
Is StarTrack the same as eParcel?
No. Australia Post lists the StarTrack Contract as a separate option, for businesses spending $20,000 or more a year on parcel shipping.